Practice standards

All of our practices in the Maison Dieu Veterinary Group are inspected as part of the Royal College of Veterinary Surgeons practice standards scheme this is an optional scheme that practices can choose to be part of this voluntary scheme, demonstrating to their clients that they are providing the best quality care to pets that are entrusted to them.

At Maison Dieu we are exceptionally proud of our achievements. Our main site in Dover is accredited to small animal standards and our smaller satellite surgeries are accredited to core standards with the RCVS. This means that you can rest assured that our practices meet stringent standards!

What is the RCVS Practice Standards Scheme and what does it mean?

The Royal College of Veterinary Surgeons aim to raise the standards of veterinary practices through this voluntary scheme practices can subscribe to the scheme and are then subject to stringent standards set and inspections carried out by the college. This means that a n accredited practice must meet the highest standards of veterinary care. This in turn means piece of mind for clients who use these accredited practices and allows pet owns to make a better more informed choice on who to trust their pets with.

To become accredited practice have a voluntary rigorous inspection and have to meet a set of requirements set by the college that include:

  • Strict hygiene standards – to ensure that the site you take your pets to is clean, safe and suitable for their care after all you would want to be seen in a clean and safe environment and pets deserve this too.
  • Provide 24/7 care in the event of an emergency – Pets can need a vet at any time night at weekends and bank holidays being part of the scheme highlights that provisions are in place to ensure your pet can get the care needed at the time needed.
  • Trained and qualified staff – The scheme sets out to ensure that practice are using sufficiently qualified staff so you know that you are leaving your pet with someone who has been trained on their care. They also set out requirements to continue professional development and training to ensure that the practice team are up to date with the latest developments and techniques in veterinary medicine so your pet is getting the absolute best it can.
  • Equipment and facilities are assessed – the college ensure that we have the right equipment to enable us to provide the very best for your pet and have access to specialist care should this be needed.
  • And much more.

We are exceptionally please to be part of this scheme and are proud to believe in improving the standards of the profession for our clients in the Dover, Deal, Canterbury and surrounding areas.